WalkMe for SAP: Achieving Rapid Digital Adoption and ROI

The Challenge: The Adoption Barrier



Companies spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth implementation. Yet, complication, ongoing changes, and no clear support often result in a "productivity gap":




  • Employee Struggles: Users have trouble to operate new SAP tools or complete multi-step transactions, leading to confusion and increased dependence on support teams.

  • Process Deviation: Users bypass standard SAP processes, which results in data quality issues, compliance risks, and wasted time.

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  • Training Gaps: Manual-based instruction is easily lost, leaving staff unsupported when they face real-time tasks.

  • Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.



The Solution: Contextual Help with SAP WalkMe



The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.



By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can work confidently from the outset.

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